Work Time

1Introduction

Work Time is the shopfloor time-tracking system used at Philtronics. Operators clock on and off assembly jobs, and supervisors and managers monitor progress, quality and productivity in real time.

This manual covers everything the system does, organised by what you need to do in it. If you only operate timers on the shopfloor, the Operator Guide is all you need. Supervisors, managers and administrators have additional sections covering the wallboards, dashboards, reporting and administration.

Signing in

1. Open the Work Time address in your browser. On a shared shopfloor device this is usually already open.
2. Enter your username and password and select Sign In.
3. Managers and administrators with two-factor authentication enabled will be asked for a 6-digit code from their authenticator app (see Two-Factor Authentication).

Your session stays signed in for the working day. Use Sign Out in the menu when you finish on a shared device.

2Getting Around

The menu button (top-left) opens the navigation drawer. The pages you see depend on your access level. The table below shows where each page lives and who can reach it.

The user manual is always available from the bottom of the navigation drawer.

3Roles and Access

Access is layered. Each level can do everything the level below it can, plus more. Your level is set by an administrator when your account is created.

4Operator Guide

The Timer page is where the day's work is tracked. You can only run one job at a time.

Starting a job

1. On the Timer page, enter the Item Number. You can type it or tap the scan button to read a QR code or barcode with the device camera.
2. Optionally add a Workstation and W/O Number (each can be typed or scanned), and a Route Card No., which is typed: route card numbers are handwritten on the paperwork, so there is nothing to scan.
3. If one run covers several contiguous route cards, set the Quantity to how many. The starting Route Card No. must be a number; when you stop, the run is split into one completed record per card, numbered on from your starting card, so every card is traceable on its own.
4. Tick Time Check only if this run is a measured timing (see the note below). Leave it unticked for an ordinary job.
5. Select Start. The stopwatch begins and, if a target time is set for the item, you will see it shown beneath the clock.

Returning to an assembly

If you start a job for an Item Number, W/O Number and Route Card No. that already has recorded time in the last week, the system asks why you are coming back to it, so the run is recorded correctly:

• Continuing the build: the assembly is not yet finished and you are picking up where it was left.
• Re-Work Request: the assembly was completed but has been returned for correction. Re-work runs show separately (in amber) on the wall board and count against the Right First Time quality figures, so it matters that you choose the right one.

While a job is running

• Stop finishes the job and records the time.
• Pause holds the clock (for example for a break) and lets you record a reason; paused time is not counted in the job's total.
• Raise Hand signals a supervisor that you need help. Your job jumps to the top of the wall board and supervisors are alerted.
• Cancel abandons the job. You can cancel within the first minute yourself; after that, a supervisor must do it.

Working outside normal hours

Outside working hours the system automatically pauses active timers. If you are genuinely working overtime, select the amber Override (Working Overtime) button that appears, and your timer will keep running and will not be auto-paused again that day.

Raising a hand without a job

You can raise a hand even when you are not running a job, using the Raise Hand bar on the Timer page. A supervisor is alerted just as if you had raised it on a job. Lower it yourself once you have been helped, or a supervisor can lower it for you.

Today's jobs and history

Completed jobs for the day appear beneath the timer. The History page lets you look back over earlier work.

5Messages

Supervisors and managers can start a short chat with an operator, for example in response to a raised hand. A message slides in on the operator's screen, and either side can reply until the supervisor closes the conversation.

6Supervisor Guide

Supervisors gain the Home overview and their department's wall board, and can respond to operators in real time.

The Home overview

Home gives a live picture of the floor. The Today at a Glance card shows active jobs and completed counts, and two attention tiles sit beneath:

• Raised Hands: how many operators currently need help, including any raised without an active job. Tap the tile to see who, message them, or lower a hand once they have been helped. The count updates live.
• Time Checks to Review Manager: measured runs waiting to be reviewed (covered in the Manager guide).

Wall Boards

The wall board is a live display of every active job in a department, designed to be shown on a large screen. Jobs are ordered by priority, with anything needing attention floated to the top:

1. Hands raised
2. Active rework
3. Overdue jobs
4. Jobs approaching their target (warning)
5. Jobs on track
6. Paused jobs

A Compact version of each board is available for smaller screens. Supervisors see their own department; managers see all departments.

Responding to a raised hand

1. When an operator raises a hand, an alert appears and the Raised Hands count rises.
2. Open the tile to see the operator, item and workstation.
3. Select Message to chat, or go to the operator in person.
4. Select Lower once the operator has been helped (the operator, or "Lower All", can also clear it).

Cancelling or adjusting a job

Supervisors and above can cancel any job (not just within the first minute) and can adjust a job's start or finish time when a correction is needed. Both actions ask for a reason and are recorded.

Dev Requests

Dev Requests is a shared list for suggesting improvements to the system. Anyone from Supervisor upwards can raise a request, comment on others, and vote on the ones they would like to see. Each request keeps a running discussion and a status (for example Requested, Under Review, Planned, In Progress or Done).

7Manager Guide

Managers add full visibility across departments, target-time control, reporting, and the Time Check review workflow.

Dashboard

A live management overview of activity across all departments.

Target Times

Each item can have a target time (hours and minutes). Targets drive the on-track, warning and overdue states on the wall boards and the productivity figures in reporting. On the Target Times page you can add or change a target for any item.

The Time Check review workflow

This turns a measured run into a target time. When an operator completes a job with Time Check ticked, it becomes a review for managers.

1. A live prompt appears for any manager online, and the Time Checks to Review tile on Home shows the waiting count, so a review is never missed even if no manager was online at the time.
2. Open the tile to see each measured run with the operator, the measured time and the item's current target.
3. Adjust the time if you want to add an allowance, then select Set as Target to make it the item's new target, or Dismiss to leave the target unchanged.

Reports

The Reports page provides management reporting, each available on screen and as a CSV download:

• Productivity: active time against available time per working day, compared with the configurable target percentage.
• Quality (Right First Time): RFT rate and a breakdown of rework by item and operator.
• Assembly build times: combined and elapsed build time per item, work order and route card, accounting for multiple operators on one build.
• Job timings: the underlying completed-job data.

Charts

The Charts page presents the same kinds of information visually, including productivity, quality and build-time trends.

8Administrator Guide

Administrators manage the people and reference data the system runs on.

User management

• Create, edit and deactivate user accounts and set each person's access level and department.
• Add users individually, or several at once with a bulk upload.
• Administrators can create accounts up to Manager level; only a Superuser can create Administrator or Superuser accounts, and Superuser accounts are visible only to other Superusers.
• Set a profile photo for a user. Photos appear on the wall board cards and user lists; anyone without one shows their initials instead.

Items and configuration

• Maintain the item list used for autocomplete when operators start a job.
• Adjust system configuration, such as the productivity target percentage used in reporting.

9Two-Factor Authentication

Manager, Administrator and Superuser accounts can be protected with two-factor authentication (2FA) using an authenticator app.

Setting it up

1. From your account settings, choose to enable two-factor authentication.
2. Scan the QR code shown with an authenticator app (such as Google Authenticator or Microsoft Authenticator).
3. Enter the 6-digit code the app generates to confirm and switch it on.

After this, signing in asks for a fresh 6-digit code each time, in addition to your password.

10Tips and Troubleshooting